Ombuds person

ESWE Verkehrsgesellschaft mbH has appointed an ombudsperson with immediate effect as a preventive measure to protect against legal violations. The ombudsperson is available to employees, suppliers, contractors and other interested parties for information and reports regarding legal violations or the company's internal guidelines.

In this function, Prof. Dr Scherer has been available since 1 June 2022 to all of the above-mentioned groups of persons who wish to report criminal offences, other legal violations or violations of internal regulations and codes of conduct within ESWE Verkehrsgesellschaft mbH or in the context of their business relationships with ESWE Verkehrsgesellschaft mbH.

It also advises on how to deal with possible suspicious circumstances and dangerous situations.

Portraitfoto von Josef Scherer, Ombudsperson bei ESWE Verkehr

Prof. Dr. Josef Scherer
Lawyer

Office:
Kanzlei Prof. Dr. Scherer & Partner mbB
Ladehofstraße 28
93049 Regensburg

Prof. Dr Josef Scherer works as a lawyer at the law firm Prof. Dr Scherer & Partner mbB, specialising in governance and compliance. He is a professor of corporate law, risk and crisis management, reorganisation and insolvency law at the Deggendorf Institute of Technology and head of the International Institute for Governance, Management, Risk and Compliance.

As a former public prosecutor and judge at the regional court, he has many years of experience in the prevention of legal offences.

Portraitfoto von Wolfgang Jacobs, Ombudsperson bei ESWE Verkehr

Wolfgang Jacobs
Lawyer

Office:
Kanzlei Prof. Dr. Scherer & Partner mbB
Ladehofstraße 28
93049 Regensburg

Wolfgang Jacobs is a lawyer at the law firm Prof. Dr Scherer & Partner mbB. He specialises in contract law, product liability and corporate and commercial law.

He is also a lecturer at the Deggendorf Institute of Technology in his areas of specialisation and conducts in-house training courses.

Confidential and, if desired, anonymous handling of your information

As a lawyer, the ombudsperson is obliged by professional law to treat the information and tips confidentially.

Personal details of the whistleblower will not be disclosed without their express permission. The confidential treatment of the data also applies to the project officer for the compliance management system and the whistleblower/ ombudsperson system, as well as potential other contact persons in the company (e.g. future compliance officer or compliance committee), or to external investigating authorities.

In this respect, the data can also be protected from seizure in criminal proceedings. There is still no supreme court judgement on this.

Ombudsperson contact details

The ombudsperson can be contacted as follows:

  • by telephone
    (0941) 46 18 94 15
    (0171) 9 96 03 22
  • by fax
    (0941) 29 85 75 10
  • in person
    as required and by agreement

Available for download: Rules of Procedure for the Complaints Procedure (in german)

FAQs

Deutschland-Ticket

Carrying policy

  • For children under 6 years old, traveling is still free. Children over 6 years old and adults cannot be taken for free. They need their own ticket.

    Mitnahmeregelung

  • The Germany Ticket is personal and non-transferable to other individuals. A personalized ticket is valid only for its holder — and only in conjunction with an official photo ID. Your name (in encrypted form), your date of birth (month and year), and your gender are stored on the personalized eTicket chip card.

  • The free transport of bicycles is not automatically included in the Deutschlandticket. This varies depending on the transport company, and the respective local fare regulations apply.

    For taking a bicycle on our buses and throughout the RMV fare zone, no additional ticket is required – you can take your bike for free. However, there is no entitlement to bring bicycles or kick scooters. Passengers with wheelchairs or strollers take priority over passengers with bicycles or kick scooters.

  • The free transport of dogs or other animals is not automatically included in the Deutschlandticket. This varies depending on the transport company, and the respective local tariff regulations apply.

    On buses operated by ESWE Verkehr and other transport companies within the RMV, the Gemeinsame Beförderungsbedingungen (gültig ab 01.01.2022) apply. Under § 11, regarding the transport of animals, you can read the guidelines for taking animals along. It is important to note that guide dogs accompanying blind passengers are always allowed to travel!

Existing subscription customers

  • If you already have a subscription with us, you don't need to do anything! Under no circumstances should you cancel it. You can decide later whether you want to stay with your current subscription or switch to the Germany Ticket. Once a start date for the Germany Ticket is set, we will contact you.

    This applies to all subscriptions, such as the Student Ticket, the Senior Ticket Hessen, and also the Company Card/Job Ticket.

    Abo, Bestandskunde

  • With the Deutschlandticket, our local transportation becomes more accessible for everyone and much more affordable for many. Existing subscriptions do not need to be canceled. You can decide at the appropriate time whether you want to remain on your current subscription or switch to the Deutschlandticket. Special agreements, such as bring-along rules, are not carried over when switching to the Deutschlandticket. Other people, dogs, or bicycles can be taken along for an additional fee (local tariff regulations apply).

Ticket purchase

  • The details regarding discounts for students, apprentices, or trainees, as well as regulations for marginally employed individuals, will be determined by the states and transport associations. As soon as results are available, we will inform you immediately.

  • Children under six years old travel for free on public transport and do not need a Germany Ticket. Children over 6 years old must purchase a ticket.

    There is the option to buy the cheaper School Ticket Hessen. With this ticket, school-age children can travel throughout Hesse for 365 euros per year. If you don't need the Germany Ticket for your child, you can also purchase this ticket.

  • The Deutschlandticket can be canceled on a monthly basis.