Our app for your ticket purchase

With the ESWE Verkehr Tickets app, you have your tickets ready at all times – whether it's the Germany Ticket, single ride, day ticket, or group ticket. Install the app, register, buy a ticket, and you're good to go.

Discover the ESWE Verkehr Tickets App now:

  • Buy the Deutschland-Ticket, single and day tickets digitally
  • Search connections between stops or addresses
  • Access your tickets anytime – even without an internet connection
  • Manage your subscriptions and profile directly in the app
App Logo von ESWE Verkehr

Download the app now

Download the ESWE Verkehr Tickets App now for iOS or Android – your digital companion for local public transport.

[Translate to English:] Zum Download der ESWE Verkehr Tickets-App im Apple App Store
[Translate to English:] Zum Download der ESWE Verkehr Tickets-App im Google Play Store

All Available Tickets in the App

Blonde Frau mit Einkaufskorb sitzt lächelnd im Bus – Symbolbild für die ESWE Verkehr Sammelkarte und Fahrten mit Bonus.

Multi-Ride Ticket

Sammelkarte

  • The classic ticket — now also available digitally: five single tickets in a convenient pack.
  • 30% price advantage compared to purchasing individual single tickets.

Learn more

Frau mit Smartphone vor der Mobilitätszentrale von ESWE Verkehr

Deutschland-Ticket

  • available as a monthly cancellable subscription.
  • valid on all local trains, buses, and trams in Wiesbaden and throughout Germany, as well as in 2nd class on regional trains.

Learn more

Dunkelhaariger Mann im Anzug steht lächelnd im Bus, mit Aktentasche unter dem Arm und Handy in der Hand – Symbolbild für das Deutschlandticket JobTicket von ESWE Verkehr.

JobTicket Deutschlandticket

  • discounted and subsidised Deutschland-Ticket for company employees
  • is valid on all local trains, buses and trams in Wiesbaden and throughout Germany, as well as in 2nd class on regional trains

Learn more

Mann steht lächelnd im Bus und schaut auf sein Handy – Einzelfahrt Ticket bei ESWE Verkehr.

Single tickets

  • one person, one ticket, one journey
  • only for immediate change of train allowed

Learn more

Blonde Frau steht lächelnd im ESWE Verkehr Bus – Tageskarte.

Day pass

  • unlimited travel on public transport within RMV fare zone 13 (Mainz/Wiesbaden)
  • available in the app for immediate travel only; advance purchase possible at ticket machines or our sales outlets

Learn more

Your Payment Options

PayPal

PayPal is a secure and easy payment method that allows for fast online transactions. Users can pay with their email address and password, keeping their bank details protected throughout the process.

Credit Card (VISA or MasterCard)

With your credit card (VISA or MasterCard), you can pay conveniently and directly. The payment is processed automatically, and your transaction is completed instantly.

Alternative Payment Methods

You can also purchase the Deutschland-Ticket at our sales points or online through our Abo-Online-Portal, and receive it on a chip card. The SEPA mandate must be submitted by the 10th of the month before.

Questions or issues with the app? Contact us now.

ESWE Verkehr tickets app

I have read and accepted the information on data protection (in german). The data that we collect in the contact form will only be processed and used to process your request. For this purpose, the data must be stored on our server and in your mailbox until your request has been completed. The data will not be passed on to third parties without your consent. The use of the contact form and the entry of your data is voluntary. Alternatively, you can contact us by telephone.

Legal information (in German)

ESWE Verkehr I AGB

ESWE Verkehr I Datenschutzerklärung

 

FAQs

Registration

Ticket purchase

  • Mobile tickets are generally issued with a personalized name to prevent fraud and ensure clear identification. During a check, the name must match an identification document.

  • No. Each of the five sections can be used for different routes and passengers.

    When you enter a new connection, you will automatically see how many sections are still available. You can then conveniently validate them digitally before starting your journey.

  • The automatic validation serves the technical purpose of validation and ensures that the group ticket is correctly activated.

  • No. Single and day tickets are already validated at the time of purchase and are immediately valid – they can therefore only be used for immediate travel.

    For group tickets, the first section is automatically validated upon purchase. Additional sections can then be validated through a previous connection search.

  • The Germany Ticket can be purchased in advance and will be automatically activated on the selected start date. Single tickets and day tickets, on the other hand, are only valid for immediate travel – their validity starts right after purchase. For group tickets, the first section is automatically validated upon purchase. Additional sections can then be validated through a previous connection search.

  • Single tickets, day tickets, and group tickets are available for purchase after a connection inquiry. Simply select your start and destination, view the connection, and then choose the appropriate ticket.

  • The number shows how many seconds have passed since the purchase. After 120 seconds, it disappears automatically. However, your ticket is valid immediately — even while the countdown is running.
    Important: The ticket must be purchased before starting your journey.

  • Deutschland-Tickets are automatically activated on the selected start date. Until then, they will appear in “My Tickets” as a greyed-out pre-order.

  • A weak or unstable internet connection can delay the ticket transfer. Please make sure you have a stable connection during the purchase process.
    If your ticket doesn’t appear after purchase:

    • Refresh the page.
    • If it still doesn’t show up, log out of the app and log back in.

  • You can request your invoices for ticket purchases through your profile under the “Ticket Purchases” menu.
    The invoice will then be automatically sent as a PDF to your registered email address.

  • Yes. In the ESWE-Tickets app, you can purchase tickets for fellow travelers, including Deutschland-Tickets. You must enter the names of the passengers during the purchase process; changes afterward are not possible.

  • Unfortunately, mobile phone tickets cannot be exchanged. However, you can cancel them under the menu item ‘Orders’ (you can find this by clicking on the first letter of your first name in the top right-hand corner) before the first day of validity or cancel your subscription by the 10th of the month to the end of the month in question.

    Cancellation can be made in the following ways:

    • via our online form
    • by e-mail to: jahresabo@eswe-verkehr.de
    • by letter to: ESWE Verkehr mobility centre, Marktstraße 10, 65183 Wiesbaden
    • in the ESWE Verkehr ticket app (if the Deutschlandticket/job ticket was purchased as a mobile phone ticket)

Payment

Route finder

Ticket validation

  • What should I keep in mind during a ticket inspection?

    Your tickets are stored in the ESWE Tickets app and can be shown even without mobile network reception.
    We recommend opening the app once before your journey while connected to the internet, so all necessary data is loaded.
    You can find your purchased tickets under “My Tickets.” Tap on an active ticket to open the control view.

  • If you are unable to show your mobile ticket during an inspection, it is considered traveling without a valid ticket. In this case, you will have to pay a higher fare penalty.
    According to the terms of carriage, you must have a valid ticket before starting your journey and be able to present it at any time during an inspection.

Jobticket-Deutschland (Job Ticket)

  • You will receive a personal voucher code from your employer. This code allows you to purchase the Deutschland-Ticket Jobdirectly in the app.
    Here’s how it works:

    1. Start the purchase process in the app and select “Deutschland-Ticket Job”,
    2. Choose the desired start date for the ticket’s validity.
    3. Enter your voucher code.
    4. After a successful purchase, your Jobticket will appear under “My Tickets"