The WiMobil

The On-Demand service in Wiesbaden

The ‘WiMobil’ on-demand service enables flexible journeys between the residential areas around Biebrich Cemetery (Zone A) and the centre of Biebrich or Wiesbaden Ost railway station (Zone B). Since 10 August 2026, the service has been further expanded: In Zone A, the ELW waste management facility on Unterer Zwerchweg has been added to the service area, and in Zone B, you can now travel as far as the banks of the Rhine with the WiMobil.

The ‘WiMobil’ operates on demand during service hours, meaning there are no fixed departure times or fixed routes. You book the vehicle exactly when you wish to travel.

In addition to traditional bus stops, virtual stops are also available in the vicinity of Biebrich Cemetery for boarding and alighting. Virtual stops are designated points where you can board or alight from the ‘WiMobil’ and are often closer to your starting point or destination than a regular bus stop.

Journeys are possible between zones, as well as within Zone A, provided the distance between the starting point and destination is at least 500 metres. Journeys within Zone B are not possible, as a comprehensive network of scheduled bus services is already available there.

In this way, the ‘WiMobil’ strengthens the overall public transport system in the area around Biebrich Cemetery and provides a convenient connection to the S-Bahn or city bus routes.

On-Demand-Logo "WiMobil" in den Farben Orange und Blau

WiMobil Operating Hours

Monday to Fridays
5:00 AM to 6:00 PM

Saturdays, Sundays and public holidays
10:00 AM to 4:00 PM
 

© RMV

 

Audio: Background music.

Voice-over (Speaker): How about if transport options always adapted to your needs? Our on-demand services come to wherever you need them. Whether you want to meet up with friends, do your weekly shop, or go on an outing with your family. Our shuttles will pick you up at the nearest stop and take you straight to your destination. Reliable and on demand. We combine individual journeys and routes, so – where possible – we’ll pair you with other passengers who are travelling a similar route to yours. That way, we all reach our destinations together. You can book our OnDemand service flexibly via the app. Once you’ve downloaded the app from your app store, simply create a profile. Now choose whether you’d like to travel straight away or at a later time – and enter your starting point and destination. All you need to do now is tap ‘Book’ and you’re ready to go. You can conveniently select your payment method within the app. Our OnDemand service is integrated into the RMV fare system – you simply pay a convenience surcharge. You can find out everything else about our service and the regions where OnDemand is available at rmv.de/ondemand. Enjoy greater flexibility in public transport and download the RMV OnDemand app today.

Image and text: animated graphics

  • Opening image: RMV logo on a light blue background. Text: RMV OnDemand: Flexible mobility at any time.
  • Image: Green background, transport icons and a simplified route map: colourful lines with stops marked on them.
  • Image: Green background; the OnDemand logo appears.
  • Image: White background; several circles appear one after the other. One shows a blond man with a shopping bag, the second an elderly gentleman with a suitcase, the one in the middle a family, the top left a woman in a dark blue blazer, and the bottom right two people who appear to be friends.
  • Image: A family is standing in front of a building; an OnDemand vehicle is pulling up from the left.
  • Image: The OnDemand vehicle is shown on a country road surrounded by countryside.
  • Image: An elderly gentleman is standing in front of a supermarket; an OnDemand vehicle pulls up and picks him up.
  • Image: Interior view of a vehicle; the family, the pensioner and the shuttle driver are all visible together.
  • Image: The OnDemand vehicle stops at a railway station; the passengers get out, a train pulls in, and a regular bus drives past.
  • Image: A smartphone displaying the RMV logo and the text ‘OnDemand’ appears. Text: ‘Book flexibly via the app’.
  • Image: The text appears on the mobile phone screen: “What is your phone number? We’ll send a code to this number. +49 123456789”. Above the mobile phone: “Create your profile”.
  • Image: A map is now visible on the smartphone screen, with the text below it.

How WiMobil Works

Unlike buses and trains, the "WiMobil" has neither a timetable nor fixed routes. You order the "WiMobil" when you want to travel. The vehicle usually arrives at the booked starting stop in less than 30 minutes.

Alternatively, trips can be reserved up to seven days in advance. Recurring bookings can also be made.

To make the journeys as efficient as possible, the "WiMobil" bundles similar ride requests from different passengers.

Download the app now

Google Play Store Logo
Apple App Store Logo

The Service Areas

The ‘WiMobil’ runs between the residential areas around Biebrich Cemetery and the ELW waste management facilities on Unterer Zwerchweg (see Zone A on the map) and the centre of Biebrich, from Wiesbaden Ost railway station to the banks of the Rhine (see Zone B on the map). Journeys are possible between the zones, as well as within Zone A, provided the distance between the starting point and destination is at least 500 metres.

Booking Options

Booking via the App

1. Download the App

Download the App OnDemand@RMV and register with your mobile phone number. 
Store a payment method (credit card or PayPal) or select cashless payment in the vehicle.

App User Manual

2. Book Your Ride

Select the time, start, and destination, and book your ride. 
Immediately afterwards, you will receive a confirmation with all important information in the app.

3. Start Your Journey

Go to your selected starting stop. 
You can track exactly when the vehicle arrives in the app. 
Board the vehicle and travel comfortably to your destination.

Hinweis: Bitte vergewissern Sie sich vor jedem Fahrtantritt, dass Sie im Besitz einer gültigen RMV-Fahrkarte sind. Andernfalls muss für die entsprechende Fahrt beim Fahrer ein Einzelfahrschein erworben werden.

Download the App Now

Download the OnDemand@RMV app now for iOS or Android, book a trip, and start your journey!

[Translate to English:] Zum Download der App OnDemand@RMV im Apple App Store
[Translate to English:] Zum Download der App OnDemand@RMV im Google Play Store

Image Source: © RMV

Further Booking Options

By Phone

In addition to using the app, you can also book the on-demand service "WiMobil" by phone after prior registration by calling (069) 24 24 80 24.

The one-time registration can be done using the online registration form or at the ESWE Verkehr Mobility Center (Marktstraße 10, 65183 Wiesbaden).  

Registration

Online Booking Portal

In addition to booking via the app or by phone, you can also order the on-demand service "WiMobil" using the online booking portal.

Link to Online Booking Portal

Prices and Payment Method

Ticket Prices

PassengerCost per Trip
 With a valid RMV Ticket*Without a valid RMV Ticket*
Adults0,00 €3,90 €
Children (6-14 years)0,00 €2,20 €
Accompanying Passengers0,00 €0,00 €

These include:

  • Single Tickets (Einzelfahrkarten)
  • Period Tickets (Day Ticket, Weekly Ticket, Monthly Ticket, Annual Ticket) (Zeitkarten)
  • Hessen Senior Ticket (Seniorenticket Hessen)
  • Hessen Student Ticket (Schülerticket Hessen)
  • Hessenticket
  • BahnCard 100
  • Deutschland-Ticket (Germany Ticket)
  • Semester Ticket (Semesterticket)
  • Mobility Tickets for Refugees (Mobilitätstickets für Flüchtlinge)

In addition, the following groups of people receive a discount:

  • Holders of a severe disability pass (Schwerbehindertenausweis)
  • Children between 6 and 14 years of age
  • Police officers of the State of Hesse and Federal Police officers

Children under 6 travel free when accompanied by you.

Passengers accompanying you, as specified during the booking, are carried free of charge in accordance with the current RMV tariff provisions.

All tickets

Important: Please note that tickets valid beyond the on-demand area can only be purchased in the vehicle or via the RMV GO app. For technical reasons, tickets purchased directly via the OnDemand@RMV app are only valid for travel with “WiMobil.” When booking via the OnDemand@RMV app, you must indicate that you already have a ticket. Otherwise, you will be charged twice for the fare.

Payment

With all booking methods, cashless payment is possible in the vehicle, specifically with a credit card, debit card (e.g., Girocard, formerly EC card), or the ESWE Verkehr prepaid payment card.

When booking via the OnDemand@RMV app, payment for the "WiMobil" ride can also be made using the payment method stored in the app—via credit card or PayPal.

You can register here for telephone booking!

Telephone Booking Registration

I hereby register for the telephone booking of the "WiMobil" on-demand shuttle:

Personal Details:
Landline or Mobile Phone Number
(for sending contractually relevant information)
Important Notes:

The email address is only required and used for written notification of changes or additions to the General Terms and Conditions and the Privacy Policy of Rhein-Main-Verkehrsverbundservicegesellschaft mbH (rms GmbH) for On-Demand Transport Services, as well as for sending payment receipts.

Only cashless payments are possible in the vehicles.

The General Terms and Conditions mentioned above also apply to the option of telephone booking for On-Demand Services in the RMV area via the service phone.

Agreement:

I agree to the General Terms and Conditions of Rhein-Main-Verkehrsverbundservicegesellschaft mbH (rms GmbH) for on-demand transport services, the Special Conditions of Carriage and Tariff Regulations for on-demand transport services in the Rhine-Main Transport Association, and the Privacy Policy for the RMV On-Demand Apps in the Rhine-Main Transport Association.

Legal & General Terms

General Terms and Conditions for On-Demand Transport Services | GTC

On-Demand Transport Services | Carriage and Fares

RMV-On-Demand App | Privacy Policy

FAQs

All Information about WiMobil in Biebrich

  • The WiMobil is a flexible transport service in Wiesbaden. It complements public local transport by carrying passengers on demand between the residential areas around the Biebrich Cemetery and the Biebrich town center or the Wiesbaden Ost train station. Trips are booked via the app, online portal, or by phone, and the vehicle picks you up at a desired time at a classic or virtual stop.

  • The WiMobil operates between the residential areas around the Biebrich Cemetery (Zone A) and the Biebrich town center or the Wiesbaden Ost train station (Zone B). Trips are possible between the two zones, as well as within Zone A, provided the distance between the start and destination is at least 500 meters.

  • Trips can be reserved via the OnDemand@RMV-App, the online booking portal, or by phone.

    The online booking portal can be reached at: https://rmv.app.ridewithvia.com/ 

    For telephone bookings, a one-time registration is required. This can be done either via the online form or in person at the Mobilitätszentrale (Mobility Center) Marktstraße 10. 

    The online form can be found here: www.eswe-verkehr.de/wimobil. The registration process will be completed as quickly as possible during service hours. After completing the registration, you will receive a confirmation via email. Afterwards, trips can be booked by providing your first and last name and your Passenger ID via the booking center at (069) 24 24 81 72 (local telephone rate applies).

  • The WiMobil operating hours are from 7:00 AM to 6:00 PM (07:00–18:00) on Mondays to Fridays, and from 10:00 AM to 4:00 PM (10:00–16:00) on Saturdays, Sundays, and public holidays.

Booking

  • Yes, recurring bookings are possible through all available booking methods.

  • Yes. If you want to use the On-Demand service as a feeder to a bus or train, please indicate during the booking process that you already possess a valid RMV ticket.

    In the vehicle, you can purchase your ticket for the entire route within the RMV area as usual.

  • No, spontaneous boarding without a prior booking is not possible. 
    The On-Demand service operates exclusively on the basis of pre-booked trips.

  • For passengers with a valid RMV ticket, there are no additional costs. Without an RMV ticket, the fare per trip is €3.90 for adults and €2.20 for children (6-14 years). You can bring up to 6 additional people for free per booking.

    Passengers can pay in advance by credit card and PayPal, or in the vehicle by card or ESWE Verkehr prepaid payment card. Please note that for tariff reasons, a ticket purchased via the OnDemand@RMV-App can only be used for the ride on the WiMobil and is not valid beyond that. Please also refer to the answer to the question "How do I enter my valid RMV ticket."

  • Anyone can use the On-Demand services in the RMV area. Children (up to and including 5 years old) must be accompanied by an adult.

  • Yes, you can pre-order your trip up to 7 days in advance using all available booking options.

  • Yes. After you have entered the start and destination, you can specify how many people are traveling with you. A total of up to 6 additional people can be specified as co-passengers.

  • After booking via the app or the online booking portal, you will receive a trip confirmation, which also specifies the start time of the trip and the pick-up stop. Please proceed to the designated pick-up stop at the booked time. You can also view any intermediate changes to the vehicle's arrival time in the app or the online booking portal. When boarding, please state the name under which the booking was made.

    After booking by phone, please proceed to the specified address/pick-up stop. When boarding, please state the name and the Passenger ID under which the booking was made.

  • Yes, you can cancel your booking. Cancellation is possible under "Planned trips" (Geplante Fahrten) in the app and in the online booking portal. The following rules apply:

    - Ad-hoc booking (immediate trip): Free cancellation up to 60 seconds after booking.

    - Advance booking: Free cancellation up to 60 minutes before the planned departure.

    After the deadlines expire, a cancellation fee of 50% of the fare will be charged.

  • Before entering the start and destination addresses, click on the menu button in the top left corner, and navigate via "Passenger settings" (Fahrgasteinstellungen) to the area where you can select your currently valid RMV ticket.

    Please ensure that you are in possession of a valid RMV ticket before starting any journey. Otherwise, a single ticket must be purchased from the driver for the corresponding journey.

Journey Flow

Carriage and Capacity

  • A special use area is available in our vehicles for the transport of passengers in wheelchairs. Please add the "Access to a wheelchair-accessible vehicle" option in the main menu of the app under "Passenger settings" (Fahrgasteinstellungen).

  • The number of seats and the available space vary depending on the vehicle type. Please be sure to specify any special requirements, such as larger luggage, a rollator, or a stroller, during the booking process. Due to space limitations, bicycles or bulky luggage (Sperrgut) cannot be taken in the On-Demand vehicle.

  • You are allowed to take one piece of hand luggage, e.g., a bag or a backpack.

    Please specify larger luggage such as suitcases, rollators, or strollers when booking.

    Unfortunately, you are not allowed to bring bicycles or bulky luggage.

  • As a rule, animals are not allowed in the On-Demand vehicle.

    An exception applies to guide dogs and other necessary assistance animals. Small animals in suitable transport boxes are also permitted—but only if they do not require their own seat and there is enough space in the footwell.

  • No. Unfortunately, due to space limitations, bicycles or bulky luggage cannot be taken in the On-Demand vehicle.

Contact & Service