ESWE Verkehr Tickets-App

With the ESWE Verkehr Tickets app, you always have your tickets at your fingertips, whether it’s the Germany Ticket, a single ticket, a day pass, or a group ticket. Simply install the app, register, and purchase your tickets quickly and conveniently on your smartphone. Just search for your connection, choose the right ticket, and you’re ready to go. Travel instantly!

All in one app:

  • Germany Ticket and Germany Job Ticket
  • Single, day, group day, and multi-trip tickets for Wiesbaden/Mainz
  • Route search between stops and addresses
  • Tickets available anytime, even without an internet connection
  • Subscription and profile management directly in the app

Download the app now

Download the ESWE Verkehr Tickets App now for iOS or Android.

[Translate to English:] Zum Download der ESWE Verkehr Tickets-App im Apple App Store
[Translate to English:] Zum Download der ESWE Verkehr Tickets-App im Google Play Store

All Available Tickets in the App

Blonde Frau mit Einkaufskorb sitzt lächelnd im Bus – Symbolbild für die ESWE Verkehr Sammelkarte und Fahrten mit Bonus.

Multi-ride ticket

  • The classic ticket—now also available digitally: five single tickets in a convenient bundle.
  • 30% price advantage compared to purchasing single tickets individually.
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Frau mit Smartphone vor der Mobilitätszentrale von ESWE Verkehr

Germany Ticket

  • als monatlich kündbares Abonnement erhältlich
  • gilt in allen Nahverkehrszügen, Bussen und Straßenbahnen in Wiesbaden und ganz Deutschland, sowie in der 2. Klasse in Regionalzügen
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Dunkelhaariger Mann im Anzug steht lächelnd im Bus, mit Aktentasche unter dem Arm und Handy in der Hand – Symbolbild für das Deutschlandticket JobTicket von ESWE Verkehr.

Germany Ticket Job

  • Discounted and subsidized Germany ticket Job for employees of companies
  • Valid on all local trains, buses, and trams in Wiesbaden and throughout Germany, as well as in second class on regional trains.
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Mann steht lächelnd im Bus und schaut auf sein Handy – Einzelfahrt Ticket bei ESWE Verkehr.

Single ride ticket

  • One person, one ticket, one journey
  • Valid for immediate travel only.
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Blonde Frau steht lächelnd im ESWE Verkehr Bus – Tageskarte.

Day pass

  • Unlimited travel on public transport within RMV fare zone 13 (Wiesbaden/Mainz).
  • Available in the app for immediate use. Also available in advance at ticket machines and sales outlets.
Learn more
Zwei Männer und drei Frauen sitzen und stehen lächelnd im Bus mit Kamera und Stadtplan – ESWE Verkehr Gruppenticket.

Group day ticket

  • Unlimited travel for up to five people on public transport within RMV fare zone 13 (Wiesbaden/Mainz).
  • Available in the app for immediate use. Also available in advance at ticket machines and sales outlets.
Learn more

Your Payment Options

PayPal

PayPal is a secure and easy payment method that allows for fast online transactions. Users can pay with their email address and password, keeping their bank details protected throughout the process.

Credit Card (VISA or MasterCard)

With your credit card (VISA or MasterCard), you can pay conveniently and directly. The payment is processed automatically, and your transaction is completed instantly.

Alternative Payment Methods

You can also purchase the Deutschland-Ticket at our sales points or online through our Abo-Online-Portal, and receive it on a chip card. The SEPA mandate must be submitted by the 10th of the month before.

Questions or issues with the app? Contact us now.

ESWE Verkehr tickets app

I have read and accepted the information on data protection (in german). The data that we collect in the contact form will only be processed and used to process your request. For this purpose, the data must be stored on our server and in your mailbox until your request has been completed. The data will not be passed on to third parties without your consent. The use of the contact form and the entry of your data is voluntary. Alternatively, you can contact us by telephone.

Legal information (in German)

ESWE Verkehr I AGB

ESWE Verkehr I Datenschutzerklärung

 

FAQ

Registration

Ticket purchase

  • With our app, you can purchase the following tickets in addition to the Deutschland-Ticket and the Deutschland-Ticket Job for RMV fare zone 13 (Wiesbaden/Mainz):

    • Multi-ride ticket (adults & children)
    • Single ticket (adults & children)
    • Day ticket (adults & children)
    • Group day ticket

  • Day and group day tickets can be purchased directly via the “My Tickets” section.

    Single and multi-ride tickets are available for purchase after a connection search. Simply select your departure and destination, view the connection, and then choose the appropriate ticket.

  • Mobile tickets are generally issued with a personalized name to prevent fraud and ensure clear identification. During a check, the name must match an identification document.

  • No. Each of the five sections can be used for different routes and passengers.

    When you enter a new connection, you will automatically see how many sections are still available. You can then conveniently validate them digitally before starting your journey.

  • The automatic validation serves the technical purpose of validation and ensures that the group ticket is correctly activated.

  • The number shows how many seconds have passed since the purchase. After 120 seconds, it disappears automatically. However, your ticket is valid immediately — even while the countdown is running.
    Important: The ticket must be purchased before starting your journey.

  • Deutschland-Tickets are automatically activated on the selected start date. Until then, they will appear in “My Tickets” as a greyed-out pre-order.

  • A weak or unstable internet connection can delay the ticket transfer. Please make sure you have a stable connection during the purchase process.
    If your ticket doesn’t appear after purchase:

    • Refresh the page.
    • If it still doesn’t show up, log out of the app and log back in.

  • You can request your invoices for ticket purchases through your profile under the “Ticket Purchases” menu.
    The invoice will then be automatically sent as a PDF to your registered email address.

  • Unfortunately, mobile phone tickets cannot be exchanged. However, you can cancel them under the menu item ‘Orders’ (you can find this by clicking on the first letter of your first name in the top right-hand corner) before the first day of validity or cancel your subscription by the 10th of the month to the end of the month in question.

    Cancellation can be made in the following ways:

    • via our online form
    • by e-mail to: jahresabo@eswe-verkehr.de
    • by letter to: ESWE Verkehr mobility centre, Marktstraße 10, 65183 Wiesbaden
    • in the ESWE Verkehr ticket app (if the Deutschlandticket/job ticket was purchased as a mobile phone ticket)

  • Unfortunately, this is not possible at the moment. Since the person you would be purchasing the ticket for needs to be traveling with your phone, we have decided against this option. However, we’ve made the registration and purchasing process as simple and quick as possible, so the other person can easily buy the ticket for themselves.

  • Mobile tickets are generally issued with a personalized name to prevent fraud and ensure clear identification. During a check, the name must match an identification document.

Payment

Route finder

Ticket validation

  • Your tickets are stored in the ESWE Tickets app and can be shown even without mobile network reception.
    We recommend opening the app once before your journey while connected to the internet, so all necessary data is loaded.
    You can find your purchased tickets under “My Tickets.” Tap on an active ticket to open the control view.

  • If you are unable to show your mobile ticket during an inspection, it is considered traveling without a valid ticket. In this case, you will have to pay a higher fare penalty.
    According to the terms of carriage, you must have a valid ticket before starting your journey and be able to present it at any time during an inspection.

Deutschland-Ticket Job

  • You will receive a personal voucher code from your employer. This code allows you to purchase the Deutschland-Ticket Jobdirectly in the app.
    Here’s how it works:

    1. Start the purchase process in the app and select “Deutschland-Ticket Job”,
    2. Choose the desired start date for the ticket’s validity.
    3. Enter your voucher code.
    4. After a successful purchase, your Jobticket will appear under “My Tickets"

Other questions