Write us!

Do you have questions, suggestions, or concerns regarding our service? Please use the contact form, and we will deal with your request as quickly as possible. We look forward to hearing from you!

Please select the appropriate contact form for your request:

General contact form

For concerns about our service
Do you have any questions, suggestions or concerns about our service?

Go to contact form

Subscription order form

For questions or concerns about our subscription products
Do you have any questions about your existing subscription? 
Would you like to take out a new one or do you need general information? 

To the subscription order form

Contact form for the app

For everything about the ESWE Verkehr Tickets app
Enter your request here, our team will help you quickly and easily.

Go to form

Form for EBE requests (ticket control)

For questions about ticket control (EBE)
Do you have questions about a ticket inspection? 

Go to form

Contact options

Customer service

You can reach our ESWE Verkehr service hotline Monday to Friday from 7:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 3:00 PM at (0611) 450 22-450.

Outside ESWE Verkehr’s service hours, you can obtain timetable and fare information via the Rhein-Main-Verkehrsverbund hotline. Staff are available 24/7 at (069) 24 24 80 24.

By mail

You can also send us your request by letter:

ESWE Verkehrsgesellschaft mbH
P.O. Box 2369
65013 Wiesbaden