The discounted Germany ticket

As of 1 August, the state of Hesse is offering a discounted Deutschlandticket for people on low incomes. With proof of eligibility - the Hessenpass mobil - they can purchase the Deutschlandticket for 39.00 euros per month.

  • Eligible: Citizens resident in Hessen.
  • Prerequisites: Receipt of citizen's allowance, housing benefit, social assistance or asylum seeker status.
  • Hessenpass mobil is automatically sent to you by the relevant authority.
  • Use: Hessenpass mobil must be presented when purchasing the discounted Deutschlandticket.

On this page we have compiled all the information about the Hessenpass mobil ticket for you and answer the most important questions.

Junge Mutter mit Kinderwagen im Bus

Price

Fare zone

Price

Germany-wide

39 euros per month subscription

Facts

Facts about the discounted Germany Ticket

Eligible Group                                     Individuals with a Hessenpass mobil eligibility certificate.
This is provided to all residents of Hesse who
• receive citizen's income
• receive housing benefits
• receive social assistance
• are asylum seekers.
 
Purchase Options
  • Purchase only via an order form + eligibility certificate
  • Payment by SEPA direct debit
  • Order by mail or at a presale location by the 10th of the previous month. No direct purchase or cash payment possible at RMV sales outlets.   
ValidityStarts on the first of each month, valid for 12 months in a subscription, after which a new eligibility certificate must be provided.
TransferabilityPersonalized and non-transferable
Cancellation NoticeCan be canceled monthly
Validity PeriodFrom the first calendar day of the month in which the subscription starts
Companion Rules
  • Personal ticket with no companion privileges
  • Hand luggage, strollers, wheelchairs, and other orthopedic aids such as walkers may be taken along
Issuance FormatTemporarily issued via a barcode that you receive by mail or email.
Area of ValidityNationwide in Germany in 2nd class on local and regional transportation (not on long-distance transportation, e.g., ICE, IC, EC)

Order

Please note:

  • Can be ordered on the first of any month
  • Is a subscription and valid for 12 months
  • Payment is only made by SEPA direct debit via a bank account with a debit of 31 euros per month
  • No direct purchase at our sales points and no cash payment possible
  • The order form must be submitted to us by the 10th of the month prior to the desired contract start date.

Order form

Download the order form as a PDF, fill it in, sign it and hand it in personally at one of our sales points or send it to us by post:

The valid proof of authorisation Hessenpass mobil must be presented

Mobilitätszentrale von ESWE Verkehr
Marktstraße 10
65183 Wiesbaden

Temporarily, the ticket will be issued via a barcode, which you will receive by post or e-mail.

Open the order form

Cancellation

Would you like to cancel your discounted Germany ticket? We are very sorry. Use our quick and easy online cancellation form.

Cancellation can be made at any time to the end of a calendar month.

Cancellation can be made in the following ways:

FAQs

Deutschland-Ticket

Carrying policy

  • For children under 6 years old, traveling is still free. Children over 6 years old and adults cannot be taken for free. They need their own ticket.

    Mitnahmeregelung

  • The Germany Ticket is personal and non-transferable to other individuals. A personalized ticket is valid only for its holder — and only in conjunction with an official photo ID. Your name (in encrypted form), your date of birth (month and year), and your gender are stored on the personalized eTicket chip card.

  • The free transport of bicycles is not automatically included in the Deutschlandticket. This varies depending on the transport company, and the respective local fare regulations apply.

    For taking a bicycle on our buses and throughout the RMV fare zone, no additional ticket is required – you can take your bike for free. However, there is no entitlement to bring bicycles or kick scooters. Passengers with wheelchairs or strollers take priority over passengers with bicycles or kick scooters.

  • The free transport of dogs or other animals is not automatically included in the Deutschlandticket. This varies depending on the transport company, and the respective local tariff regulations apply.

    On buses operated by ESWE Verkehr and other transport companies within the RMV, the Gemeinsame Beförderungsbedingungen (gültig ab 01.01.2022) apply. Under § 11, regarding the transport of animals, you can read the guidelines for taking animals along. It is important to note that guide dogs accompanying blind passengers are always allowed to travel!

Existing subscription customers

  • If you already have a subscription with us, you don't need to do anything! Under no circumstances should you cancel it. You can decide later whether you want to stay with your current subscription or switch to the Germany Ticket. Once a start date for the Germany Ticket is set, we will contact you.

    This applies to all subscriptions, such as the Student Ticket, the Senior Ticket Hessen, and also the Company Card/Job Ticket.

    Abo, Bestandskunde

  • With the Deutschlandticket, our local transportation becomes more accessible for everyone and much more affordable for many. Existing subscriptions do not need to be canceled. You can decide at the appropriate time whether you want to remain on your current subscription or switch to the Deutschlandticket. Special agreements, such as bring-along rules, are not carried over when switching to the Deutschlandticket. Other people, dogs, or bicycles can be taken along for an additional fee (local tariff regulations apply).

Ticket purchase

  • The details regarding discounts for students, apprentices, or trainees, as well as regulations for marginally employed individuals, will be determined by the states and transport associations. As soon as results are available, we will inform you immediately.

  • Children under six years old travel for free on public transport and do not need a Germany Ticket. Children over 6 years old must purchase a ticket.

    There is the option to buy the cheaper School Ticket Hessen. With this ticket, school-age children can travel throughout Hesse for 365 euros per year. If you don't need the Germany Ticket for your child, you can also purchase this ticket.

  • The Deutschlandticket can be canceled on a monthly basis.