Cancellation of your ticket

Too bad you want to leave us

Would you like to cancel your season ticket or JobTicket Germany? We are very sorry. Use our quick and easy online cancellation form.

Cancellation can be made at any time to the end of a calendar month. Cancellation in the first year of the contract may result in an additional charge.

Note on the Deutschlandticket or JobTicket Deutschland:

  • Cancellation of the Deutschlandticket or JobTicket Deutschland must be made by the 10th of the month to the end of the respective month. This rule applies regardless of how you order. This means that you must also cancel the Deutschlandticket or Jobticket Deutschland in the ESWE Verkehr app by the 10th of the month.

Note on the Schülerticket Hessen or Schülerticket Hessen WI15:

  • Cancellation of the Schülerticket Hessen or Schülerticket Hessen WI15 in the first year of the contract must be made by the 10th of the respective previous month. In the event of cancellation in the first year of the contract, an additional charge will be levied in accordance with the Common Tariff Regulations of the Transport Associations in Hesse for the Student Ticket Hesse; this will not apply from the second year of the contract.

We look forward to welcoming you back as a subscriber soon. Simply conclude a new contract.

Cancellation of your subscription or Schülertickets

Send cancellation

By submitting this form, I confirm that I wish to cancel my above-mentioned ticket at the above-mentioned time.

I have read and accepted the information on data protection (in german). The data that we collect in the contact form will only be processed and used to process your request. For this purpose, the data must be stored on our server and in your mailbox until your request has been completed. The data will not be passed on to third parties without your consent. The use of the contact form and the entry of your data is voluntary. Alternatively, you can contact us by telephone.