Cancellation of your ticket
Too bad you want to leave us
Would you like to cancel your season ticket or JobTicket Germany? We are very sorry. Use our quick and easy online cancellation form.
Cancellation can be made at any time to the end of a calendar month. Cancellation in the first year of the contract may result in an additional charge.
Note on the Deutschlandticket or JobTicket Deutschland:
- Cancellation of the Deutschlandticket or JobTicket Deutschland must be made by the 10th of the month to the end of the respective month. This rule applies regardless of how you order. This means that you must also cancel the Deutschlandticket or Jobticket Deutschland in the ESWE Verkehr app by the 10th of the month.
Note on the Schülerticket Hessen or Schülerticket Hessen WI15:
- Cancellation of the Schülerticket Hessen or Schülerticket Hessen WI15 in the first year of the contract must be made by the 10th of the respective previous month. In the event of cancellation in the first year of the contract, an additional charge will be levied in accordance with the Common Tariff Regulations of the Transport Associations in Hesse for the Student Ticket Hesse; this will not apply from the second year of the contract.
We look forward to welcoming you back as a subscriber soon. Simply conclude a new contract.